Do I need a credit card to make a hotel room reservation?
A
Not necessary. You could make a reservation through telephone or email. For making a deposit, you could transfer money to our bank account.
What if i want to modify or change my booking?
A
Rates and conditions varies depending on the reservation you have made. Please check the conditions on your reservation package.
Where do I contact for more information and additional services?
A
Please contact reservation at the following email : [email protected] Tel: 076 363 700
Children under 4yrs old can stay free of charge with their parents, provided there are no requests for an extra bed.
A
Children under 4 years old can stay free of charge with their parents, provided there are no requests for an extra bed.
Do we have to pay booking fee when make a room reservation?
A
There are no booking fees for making a reservation.
Does Hotel provide Wi-Fi ? Could I use Wi-Fi in hotel room?
A
We provide free Wi-Fi throughout the hotel.
Is it possible for early check-in?
A
If you have not made an early check-ins guarantee request will be subjected to room availability. If you have already made (with fees) ,it you could check-in as confirmed with the hotel.
What are the check-in and check-out times ?
A
Check-in time : 14.00 hrs. Check-out time: 12.00 hrs.
Are there attractions nearby the hotel? How to get there?
A
Yes there are many attractions within walking (and driving) distance. These include: Shrine of Serene Light (3 minute walk) Local fresh market (5 minute walk) Thaihua Museum (5 minute walk) Soi Rommanee (10 minute walk) Jui Tui Shrine (15 minute walk) Wat Chalong (30 minutes drive) Phromthep Cape (40 minutes drive)
How long in advance do we need to inform the hotel in case of cancellation? Is it possible to get a refund on the deposit
A
Cancellation policy varies depending on the reservation you have made. Please examine the booking conditions and note any fees that apply through your reservation channel.
Are room rate inclusive of VAT and service charge?
A
Yes, all prices are inclusive of all VAT and service charge.
Does the hotel provide any transfer services or could we rent a car there?
A
You could easily get a taxi to the airport and around Phuket. You can also contact us to arrange a transfer for you. Rate for renting a car is approx. 1,200THB per day, excluding fuel costs.
How much does it cost from the Airport / Bus Terminal to Hotel?
A
From Airport – 900 THB++ for a maximum of three persons. From Bus Terminal – 400THB++for a maximum of three persons.
How do I get from the Airport / Bus Terminal to the Hotel? And How long?
A
- Taxi from the airport takes about 40 minutes. A taxi from the bus terminal takes about 10 minutes. - A bus from Phuket International Airport takes about 1.5 hours. A bus from the Bus Terminal takes about 30 minutes.
